Simple yet powerful

RACO Monitoring Center (RMC)

The RACO Monitoring Center (RMC) is RACO's cloud platform for managing remote monitoring devices from any browser. It is where you configure alarms, route notifications, and keep a complete event record across all of your sites, with no software to install and no SCADA build-out.

Key Features:

  • Device and site management from a single web dashboard
  • Channel and alarm setup with Hi/HiHi/Lo/LoLo thresholds, trip delays, and analog scaling
  • Voice, SMS, and email notification routing with escalation groups
  • Alarm acknowledgment from the web or a phone keypad, plus return-to-normal alerts
  • Timestamped event logging with rolling data retention (1 year included, 3 and 5 year add-ons)
  • Remote and scheduled arm and disarm for maintenance windows
  • Device health monitoring with a built-in connectivity-loss alert
  • TLS-encrypted, outbound-only, with no inbound ports to open

Choose RMC if:

  • You want to manage a fleet of remote devices without on-premise servers or IT overhead
  • You need flexible notification and escalation that matches how your team responds
  • You require a timestamped record of every alarm and acknowledgment
  • You want browser-based access from the field, the office, or on call
  • You are deploying the Verbatim Gen2 and want it managed out of the box
RTU Status - RMC - XLarge

More than an autodialer

Verbatim Gen2

The Verbatim Gen2 is RACO's flagship cloud-connected remote terminal unit (RTU), built on a cellular-first architecture with automatic satellite fallback. It serves as a remote monitor, alarm notifier, and basic control device in one package, managed entirely through the RACO Monitoring Center.

Key Features:

  • 40 Modular I/O
    • 20 digital inputs
    • 8 analog inputs (4-20 mA)
    • 4 pulse totalizer inputs
    • 8 relay outputs
  • Cellular-first connectivity (LTE Cat-1, multi-carrier auto-select) with automatic satellite fallback
  • Voice, SMS, and email notifications with sequential or blast escalation groups
  • Edge-autonomous alarm logic that runs locally, independent of the cloud or network
  • Cloud configuration and control from any browser, no on-device programming
  • Timestamped data logging and event history, with 1 year of retention included
  • Li-ion battery backup (2+ hours full operation, 26+ in low-power) with optional solar
  • TLS-encrypted, outbound-only communication with no inbound ports
  • 24-month warranty, made in the USA

Choose Verbatim Gen2 if:

  • You are replacing aging landline autodialers with modern, supported connectivity
  • You need dependable alarm notification at unmanned, dispersed sites
  • You want a redundant second delivery path for remote or low-coverage locations
  • You need to monitor both digital and analog signals and totalize flow
  • You want to configure and manage everything from the cloud, with no trips to reprogram
  • You need basic pump start and stop or status control via relay outputs
Verbatim Gen2 - Transparent1

Cloud-based detection

AlarmAgent®

The AlarmAgent is a wireless, web-based alarm detection and notification system designed specifically for water and wastewater applications. It provides dependable alarm monitoring through a Wireless Remote Terminal Unit (WRTU) that connects to your equipment and transmits data via cellular networks to RACO's secure cloud service.

Key Features:

  • Wireless monitoring with no landline required
  • Web-based interface accessible from any internet-connected device
  • Up to 8 digital inputs and 2 universal analog/digital inputs
  • Battery backup for continued operation during power failures
  • Automated alarm reporting and notifications
  • Comprehensive data logging and pump performance reporting
  • Remote access to equipment status
  • Two configurable relay outputs for remote control

Choose AlarmAgent if:

  • You need to monitor remote sites without available landlines
  • You want web-based access to your equipment status
  • You require detailed pump performance metrics
  • You need a quick-to-deploy wireless solution
  • You want to avoid monthly landline fees

 

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Dependable communication

Cellularm®

The Cellularm is a plug-and-play solution that allows traditional landline autodialers to communicate over cellular networks, eliminating the need for expensive landline connections.

Key Features:

  • Connects directly to existing autodialer equipment
  • Eliminates monthly landline fees
  • Enhanced 16kHz HD audio for DTMF tone devices
  • Battery backup
  • Secured network connections
  • Various antenna options for optimal signal reception

Choose Cellularm if:

  • You want to keep your existing autodialer but eliminate landline costs
  • You need to provide communication redundancy for critical systems
  • You have poor landline service quality or reliability issues
  • You require a plug-and-play solution without extensive reconfiguration
Cellularm - new - no antenna